You may return items (excluding apparel) within 30 days of purchase. The item must be in brand new condition and shipped back in the original or similar packaging to be eligible. Once received and condition confirmed, you will receive a full refund to your original payment method, excluding the original shipping cost.
Shipping of Returns:
You are responsible for the cost of shipping return items back. Ship items back in the original or similar packaging (box or envelope with bubble wrap) to properly protect them. Your original shipping cost can not be refunded as it has already been used.
Please include your name and order number on a note inside your return package.
Ship returns to:
7643 Gate Pkwy
Jacksonville, FL 32256
Ashley Shelly does not offer exchanges.
All apparel sales are final as they are made to order.
Email Ashley at email@example.com